Hiring new team members is one of your most important duties as a manager. It’s also one of the trickiest. How many times have you had a position go unstaffed because you couldn’t find the right fit? Or you found the right fit but lost the candidate to a different company? There are no shortcuts to employee recruitment, but you can get better at it. Get the tips and resources you need to improve your recruitment efforts and land the talent your business needs to succeed.
Hiring and management advice
Why you should build your team’s adaptability quotient
We share tips on how to boost employee adaptability and why it’s so crucial to business success.
What is company culture and why does it matter?
What is company culture? We give in-depth insight on office culture, why it matters and how to build a good one for your own workplace.
‘People-first’: Let’s reframe cyber-security risks
The list of cyber threats is growing, but in a technology-led world, it’s easy to get lost trying to solve the problem. In this guest blog, Roland Carandang, Managing Director in Protiviti UK’s Technology Consulting practice, invites businesses to adopt a more human-centric approach.
Employee Burnout: spot the signs and support those struggling
Is employee burnout happening right under your nose? Here are the four red flags to look out for and how to spot them in a remote work environment.
Six tips to boost your remote customer service team in 2021
While the pandemic is continuing to encourage staff to work remotely in many companies, remote working practices are set to become a permanent part of modern working life. When it comes to managing your remote customer service team – the face of your business – the pressure is on to maintain high-quality customer service consistently no matter where your staff are working or what challenges they face. Here are some ways you can prepare your remote customer service team for top performance in 2021 and beyond.